Plain English summary: JayJob is a tool to help tradespeople manage jobs. You own your data. We provide the software "as is" — we're not liable for business decisions made using it. Treat AI-generated quotes and accounting suggestions as drafts — review them before relying on them or sending them to customers.

1. About JayJob

JayJob is a web application operated by JayJob Ltd ("JayJob", "we", "us", "our"), a company registered in England and Wales. The service provides job management, quoting, invoicing, expense tracking, and AI-powered document generation for trade businesses in the United Kingdom.

By creating an account or using the service, you agree to these Terms. If you do not agree, do not use the service.

2. Eligibility

You must be at least 18 years old and resident in the United Kingdom to use JayJob. The service is intended for business use by sole traders and small trade businesses. Use of JayJob for personal, non-commercial purposes is not the intended use case.

3. Your account

You are responsible for:

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.

4. Acceptable use

You agree not to:

5. Data Protection

JayJob Ltd (Co. No. 17402492) is the data controller for personal data processed through this service. We are registered with the Information Commissioner's Office (ICO). For details on how we handle your data, please see our Privacy Policy.

Where you connect your own WhatsApp Business number, Gmail, or Outlook to JayJob, you act as the data controller for the personal data of your own customers or contacts processed through those connections — for example, a customer's phone number or the content of a message you send them. JayJob Ltd and the relevant third-party provider (such as Meta/WhatsApp, Google, or Microsoft) act as data processors on your behalf in that context. You are responsible for having a lawful basis to process your customers' data this way, and for complying with any rules that provider sets for its own platform — for example, WhatsApp requires businesses to have a customer's genuine opt-in before messaging them.

6. AI-generated content and suggestions

Important: Quotes, invoices, and messages generated by JayJob's AI are drafts only. Expense categories, receipt-scan results, VAT and estimated tax figures, and the quarterly accountant report are AI-assisted suggestions only. You must review all AI-generated content and suggestions before relying on them or sending them to customers. JayJob Ltd is not liable for errors, omissions, or misrepresentations in AI-generated documents or suggestions.

When you use AI features, relevant job details (or a receipt image, if scanning a receipt) are sent to Groq's API for processing. By using these features you confirm you have read and accept Groq's usage policies. You are responsible for ensuring AI-generated financial documents comply with HMRC requirements and any applicable consumer protection laws.

AI-generated quotes and invoices are not legal or financial advice. Expense category suggestions, receipt-scan results, VAT threshold tracking, and estimated tax figures shown in JayJob are provided to help you keep organised records — they are not accounting, tax, or legal advice, and are not verified against your specific circumstances. Always consult a qualified accountant before filing a tax return or relying on any figures JayJob produces.

7. Your data

You own all data you enter into JayJob (job records, customer details, financial data). We do not claim any intellectual property rights over your data.

You grant JayJob Ltd a limited, non-exclusive licence to process your data for the sole purpose of providing and improving the service, as described in our Privacy Policy.

You are responsible for ensuring you have a lawful basis (under UK GDPR) for entering your customers' personal data into JayJob. In practice, entering a customer's name, phone number and address in the context of a genuine trade job is covered by legitimate interests or contract performance.

8. Service availability

We aim to provide a reliable service but do not guarantee 100% uptime. JayJob is a web application and may be unavailable during maintenance, infrastructure issues, or circumstances outside our control.

JayJob works offline using your browser's local storage. Cloud sync requires an internet connection. We are not liable for data loss caused by browser storage being cleared, device failure, or loss of access to your Supabase account.

We strongly recommend:

Discontinuing the service: if we ever decide to discontinue JayJob entirely (rather than terminate an individual account), we will give you at least 30 days' notice by email or via the app. During that period you will still be able to use Settings → Export all data to download a full copy of your data. We will not charge you for any period after the service has been discontinued.

9. Pricing and payment

JayJob is offered on a subscription basis, processed securely by Stripe:

Under the Consumer Contracts Regulations 2013, you have the right to cancel within 14 days of your first paid subscription charge and receive a full refund. You can do this yourself at any time using the "Cancel subscription" option in Settings — if you're within the 14-day window, the refund is issued automatically. Outside that window, cancelling stops future billing but does not refund charges already made. You can also contact us at contact@jayjob.co.uk if you'd prefer we action a cancellation on your behalf.

We will give at least 30 days' notice of any price changes. Continuing to use JayJob after the notice period constitutes acceptance of the new pricing.

Paid plans, where offered, are subject to additional terms presented at the point of purchase. Consumer customers (if applicable) have a statutory 14-day cooling-off period for digital services under the Consumer Contracts Regulations 2013, unless the service has been fully performed with your prior express consent to waive the right of withdrawal.

10. Third-party integrations

JayJob offers optional integrations with third-party services, including FreeAgent, Xero and QuickBooks (accounting), Gmail and Outlook (automatic enquiry detection), WhatsApp (messaging via your own existing number), Plaid (Open Banking, read-only bank transaction access to help populate expenses), and JayPay via Stripe (letting your customers pay invoices online by card). These are opt-in — nothing is shared until you actively choose to connect a service in Settings.

If you connect a third-party service, you are responsible for ensuring you have a valid account with that provider and that your use of it complies with that provider's own terms of service. JayJob Ltd is not responsible for how connected third-party services store, process, or use your data once it has been sent to them. You can disconnect an integration at any time in Settings, which stops any further data being shared.

11. Intellectual property

JayJob, its logo, design, and underlying code are owned by JayJob Ltd and protected by copyright. You may not copy, reproduce, or redistribute any part of the application without our written permission.

AI-generated text (quotes, invoices, messages) produced using your inputs is yours to use for your business purposes. We make no claim to ownership of AI outputs generated on your behalf.

12. Limitation of liability

To the maximum extent permitted by UK law:

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded by law.

13. Indemnity

You agree to indemnify JayJob Ltd against any claims, damages, or costs arising from your use of the service in violation of these Terms, or from your breach of any obligation to your customers.

14. Termination

You may close your account at any time via Settings → Delete my account. Your data will be deleted within 30 days.

We may suspend or terminate your account immediately if you materially breach these Terms, are subject to insolvency proceedings, or if we reasonably believe continued access would cause harm to other users or to us.

On termination, your right to use the service ceases. We will provide you with a data export on request for 30 days after termination.

15. Governing law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

16. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes via the app or by email at least 14 days before they take effect. Continued use of the service after that date constitutes acceptance. If you do not accept the new Terms, you may close your account.

17. Contact

JayJob Ltd
Email: contact@jayjob.co.uk
Website: jayjob.co.uk

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