1. Our commitment
JayJob Ltd is committed to making the JayJob application usable by as many people as possible, including people with visual, auditory, motor, or cognitive disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA — the internationally recognised standard for digital accessibility.
2. Conformance status
JayJob is under continuous development, and accessibility is treated as an ongoing standard applied to every change, not a one-off project. We carry out testing using automated tools (Google Lighthouse and axe DevTools) alongside manual review, and hold every new feature to the standards below before release.
We do not currently hold formal third-party WCAG certification. As with any actively developed application, some areas may not yet fully meet every success criterion. We treat any barrier reported to us as a priority to fix.
3. What we've done
- Colour contrast: Text is checked to meet a minimum contrast ratio of 4.5:1 against its actual rendered background, calculated numerically rather than judged by eye.
- Touch and click targets: Buttons and other interactive elements are sized to a minimum of 24×24 CSS pixels, in line with WCAG 2.2's target size guidance.
- Forms: Every input, select, and text field has a properly linked label or an accessible name, not just a visually nearby label.
- Page structure and landmarks: Page content is organised into standard landmark regions (main, navigation, header, footer), and every modal, dialog, or pop-up — including ones built dynamically as you use the app — is marked up so assistive technology announces it correctly.
- Keyboard and interactive elements: Clickable actions use real, focusable button elements rather than generic page elements repurposed to look clickable.
4. Known limitations
JayJob is a large, actively changing application, and we can't guarantee every screen and every feature meets every WCAG 2.2 AA criterion at all times. If you find something that doesn't work well with assistive technology, please tell us using the contact details below and we will investigate and fix it.
5. Reporting an accessibility problem
If you experience any difficulty accessing or using any part of JayJob, please contact us at contact@jayjob.co.uk. Please include the page you were on, what you were trying to do, and what assistive technology (if any) you were using — this helps us fix it faster.
6. Our legal position
JayJob Ltd is a private company. Unlike public sector bodies, we are not subject to the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. We do, however, take our obligations under the Equality Act 2010 seriously, and this statement reflects our ongoing effort to ensure JayJob is accessible as a service to the public.
7. This statement
This statement was prepared on 8 September 2026, following an accessibility audit of the JayJob application using Lighthouse and axe DevTools. We review and update it as our accessibility work continues.